TabletTick Support | Help & FAQs

TABLETTICK SUPPORT

Help with TabletTick

Find setup guidance, answers to common questions and help with medication reminders and tracking.

GETTING STARTED

Using TabletTick

Add a medication

Open Medications and select Add medication. Enter the medication name, dose, quantity and any useful instructions.

Set your schedule

Choose daily reminders or select specific days. You can add multiple reminder times and optional start or end dates.

Record each dose

On the Today screen, mark a scheduled dose as Taken or Skipped. Doses without a recorded status become Missed after two hours.

COMMON QUESTIONS

Help and answers

Why didn’t I receive a reminder?

Check that notifications are enabled for TabletTick in your device settings. Open the app regularly so it can keep upcoming reminders refreshed.

Can I correct a dose status?

Yes. Open History, select the relevant dose and change its status.

Why is a dose marked as Missed?

If a dose has not been marked as Taken or Skipped within two hours of its scheduled time, TabletTick records it as Missed.

How do I change or delete a medication?

Open Medications and select the medication you want to change. You can edit its details and schedule, or delete it.

NEED MORE HELP?

If you need help using TabletTick, contact Ten Storey Digital and include a brief description of the issue and the type of device you are using.

Please do not send medication details or other sensitive health information. TabletTick support cannot provide medical advice.

Simple technology. Genuinely useful.

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